© Copyright Emil Scholz 2014 All Rights Reserved.
Q: Can you send items anywhere in the world and how much does it cost?
A: Yes, we can send anywhere. Delivery is free of charge.
Q: How soon will be my order sent out?
A: We send orders within 3 - 10 working days after payment. No parcels will be sent on holidays and weekends.
Q: How long does delivery take?
A: Usually the parcels are delivered within 2 weeks to one month.
Q: What service is used for deliveries?
A: All orders are delivered by air registered mail.
Q: Will I get any notice after my parcel has been sent out?
A: Yes, as soon as we get a tracking number from the post office we will send you a notice with your parcels details.
Q: How can I know when my parcel was sent?
A: The notice with the parcel's details will be sent on the day of the dispatch.
Q: What should I do if my parcel has got lost?
A: Contact your local post office.
Q: What should I do if my parcel is broken?
A: We don't accept any claims due to the postal service's faults.